Information Collection and Use
Inside The Cellar values the information you entrust to us. We will not sell, share, or rent your information to outside parties except in the processing of your orders. We collect information to help us better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, birthday (to confirm over 21 years of age) and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.
No registration is required in order to use this website, though a user must create an account prior to completing any purchase. Users are required to provide their name, date of birth, email address, zip code, and a password of 5-16 characters in length. This information is necessary in order for us to contact users about services on our site for which they have expressed interest. It is optional for the user to provide a phone number, but we encourage you to do so in order to have an alternate means of contact regarding an order.
Information collected in the registration process will be used for order processing. During the order process, we ask for your credit card number and expiration date for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. Inside The Cellar does not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
We will not sell, share, or rent your information to others in any way that varies from what is disclosed in this statement. Inside The Cellar may share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy at Inside The Cellar, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.
The Product Reviews section of the Inside The Cellar website is for the purpose of sharing positive experiences. Product Reviews are moderated to ensure accurate and positive testimonials. Published reviews are genuine and are not edited or altered by Inside The Cellar. Inside The Cellar reserves the right to post or remove any review at its discretion. By posting your comment(s) or review(s) on our website, you give us permission to reprint or use the Review in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Review will be at our discretion and without compensation; (2) We may use the Review with or without any pseudo (pen) name credit; (3) Our right to use the Review is perpetual and may be assigned by us; (4) We may use the Review locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Review. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Review.
This website contains links to other sites. Please be aware that Inside The Cellar is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted with encryption software - SSL (Secure Socket Layers). On a secure page such as our order form, the lock icon on the bottom of Web browsers' switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing. We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Care representative) are granted access to personally identifiable information. All employees are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping customer data secure and safe at all times.
Our special offers are sent only to customers who grant Inside The Cellar permission to send them such information. To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Inside The Cellar news.
Notification of Changes